Wellness Center Creators

Kendall Hagensen

Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center. Kendall is a somatic psychotherapist turned multidisciplinary clinic owner and business coach, and she has dedicated her professional life to helping people live in their truth and work in a way that feeds their soul and still allows them to feed their family. She believes in empowering health and wellness professionals to create the collaborative, integrated wellness practices they've always dreamed of. That's why she’s here with this podcast bringing ideas, information, and guests that can help you find WELLlth in life and business. Sponsored by Jane.app read less
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Episodios

A Unique and Successful Group Practice Approach with Jennifer Cobb
22-05-2024
A Unique and Successful Group Practice Approach with Jennifer Cobb
Welcome to the Wellness Center Creators podcast, where we explore innovative approaches to health and wellness practice management. In this episode, I’m joined by Anna Rudel as co-host, and our special guest, Jennifer Cobb. Jennifer is a licensed clinical social worker and private practice owner who specializes in dialectical behavior therapy (DBT). We delve into the unique collaborative community model that Jennifer's practice employs, a hybrid of W-2 employment and a cooperative, allowing clinicians to take ownership of their schedules and income while fostering a supportive environment. "We call it a “collaborative community” model. And I think it's a unique way to be able to have a practice. It's really just this… We trust each other, and we've done things to show that we deserve that trust and as adults we just get to do our best within that." You will gain insights into how this model benefits both practitioners and clients, and hear about the upcoming retreat for practice owners looking to build and grow their businesses. Whether you're a wellness practitioner or interested in the business side of therapy, this episode is packed with valuable lessons and inspiration! Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
How to Offboard a Provider and Find a Replacement with Kendall Hagensen
24-04-2024
How to Offboard a Provider and Find a Replacement with Kendall Hagensen
What do you do when a practitioner decides to move on? It’s inevitable that this will happen within your practice. Today I answer a listener question from a chiropractor and clinic owner in Vancouver, BC, who is navigating the tricky process of offboarding a practitioner from their wellness center. I share the challenges and best practices I've learned when it comes to smoothly transitioning a departing provider. The listener has been running their clinic for just over a year and is now facing the inevitable – one of their practitioners, a clinical counselor, has decided to venture out on their own. While they're supportive of their colleague's decision, the task of finding a replacement and ensuring a seamless transition for clients has become a top priority. "Making it a smooth transition is all about prioritizing the clients. One thing that can be kind of a best practice option in these scenarios is to have a formal letter that is given to all the clients that explains the transition." I dive deep into the key considerations for offboarding a practitioner. This actually starts with the onboarding process, and legal agreements to the administrative and relational aspects. I emphasize the importance of having clear protocols in place, such as return of company property, client information handoffs, and the recommended notice period (hint: it's longer than the traditional two weeks). I believe this episode is essential for any clinic owner or wellness center leader who has faced or anticipates facing the challenge of a practitioner departure. I provide invaluable insights on how to navigate these transitions with grace, maintaining positive relationships and, most importantly, ensuring the continued care and support of clients. Remember to email me at kendall@wellnesscentercreators.com with any questions you'd like addressed on a future episode. Thanks for tuning in to this episode of the Wellness Center Creators podcast. Stay tuned for more awesome conversations with wellness industry experts and entrepreneurs. Until next time! Get all the links, resources, and show notes here: https://wellnesscentercreators.com There’s a few spots remaining! Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
A Thriving Wellness Center for the Whole Family with Kris La Fave
26-03-2024
A Thriving Wellness Center for the Whole Family with Kris La Fave
Can you create a wellness center that helps the entire family? You sure can! In this episode, I talk with Kris La Fave Smith, the owner of Village Wellness Center in Orange County, California. Kris is a licensed marriage and family therapist who has built a group practice with a team of seven clinicians, each specializing in different areas of mental health and wellness. Kris first discovered her passion for therapy at the young age of 15, but it took her about 15 years to finally pursue her master's degree and become a licensed clinician. She started her career working in trauma and maternal mental health, before expanding her practice to serve the whole family. During the pandemic, Kris hired her first associate and learned valuable lessons about creating a collaborative, supportive team culture. During our conversation, Kris discusses how Village Wellness Center has evolved to offer a wide range of services, from EMDR therapy for trauma to faith-based counseling. Her goal is to provide comprehensive, wraparound care for clients, with clinicians who specialize in different areas. While Kris still sees clients herself, she has found a better work-life balance by running her own practice versus working in a clinic setting. "This wasn't about me, it was about this more internal drive or need for me to help somebody else in a position that I was once in and know the struggle of. And bringing on somebody as less of an employee, but more as a partner." This episode is a must-listen for therapists who dream of building their own wellness center. Kris shares inspiring insights with me on creating a thriving team, adapting to growth, and putting family first as a business owner. Listeners will walk away feeling motivated to take the leap and pursue their own vision of an integrated, holistic practice. To learn more about Kris La Fave Smith and Village Wellness Center, visit their website at myvillagewc.com. Kris is also offering a 10% discount on out-of-pocket fees for new clients, to make therapy more accessible. Connect with Kris at info@myvillagewc.com. Thanks for tuning in to this episode of the Wellness Center Creators podcast. Stay tuned for more awesome conversations with wellness industry experts and entrepreneurs. Until next time! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Building a Successful Wellness Business with Melinda Choy
12-03-2024
Building a Successful Wellness Business with Melinda Choy
Where do you begin when you want to create your own wellness center? Hey everyone! In this episode of the Wellness Center Creators podcast, I had the pleasure of chatting with Melinda Choy, a practitioner and clinic owner who's making waves in the world of holistic medicine. Melinda's story is pretty incredible - it all started when she saw her parents struggling with various health issues. That's what sparked her interest in alternative remedies and set her on the path to becoming a natural therapies superstar. "I spent a lot of time going in and out of hospitals, doctor's appointments, and various treatments for them. And I always felt somewhat disgruntled with the conventional medical system." Melinda is the real deal. She's got an impressive background, having worked in healthcare administration before becoming a provider herself. She eventually opened her own clinic, Elevate Wellness Center, where she's created a unique business model that brings together a bunch of different practitioners. Talk about a dream team! During our chat, Melinda shared some great insights about her journey and how Elevate Wellness Center came to be. She opened up about how seeing her parents' health struggles fueled her passion for alternative therapies, and how her experiences in the insurance industry and acupuncture school helped shape her vision for a holistic clinic. "There's all these beautiful modalities and people aren't really working synergistically together." Trust me, if you're into holistic medicine or thinking about starting your own clinic, you won't want to miss this episode. Melinda's story is full of valuable tips and inspiration for healthcare providers who want to make a real difference. Plus, we dive into the importance of collaboration, building an awesome team, and creating a welcoming space for patients. So whether you're a healthcare provider, an aspiring entrepreneur, or just someone who's curious about holistic wellness, this episode is definitely worth a listen. Melinda's expertise and experiences are sure to give you some great ideas and motivation. "It's not about being smart, it's about taking risks." If you want to learn more about Melinda and Elevate Wellness Center, head over to their website at http://www.elevate-wellness.com. And don't forget to follow them on social media for updates and wellness tips. Trust me, you don't want to miss out on the amazing things they're doing in the world of holistic medicine. Thanks for tuning in to this episode of the Wellness Center Creators podcast. Stay tuned for more awesome conversations with wellness industry experts and entrepreneurs. Until next time! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Mastering the Art of Online Programs with Lori Kennedy
27-02-2024
Mastering the Art of Online Programs with Lori Kennedy
Ever wonder what it takes to build a successful online program in the wellness industry? In this episode of my podcast, I had an enlightening chat with Lori Kennedy about mastering online program creation. With extensive wellness industry expertise, Lori provided invaluable insights on transitioning from one-on-one work to scalable online offerings. As a seasoned professional, Lori realized practitioners need new approaches to grow their impact. She helps coaches design programs aligned to their skills and goals, whether one-on-one support, group coaching, a fusion model, or self-guided learning. "I realized very quickly after working with a handful of clients that the model that I was taught, the model to sell time, 60-minute sessions for $150… That was not actually going to set me up for success." Lori explained the unique benefits of each program type, so practitioners can effectively deliver their methodology to more clients. By choosing the right framework, we can share our gifts at scale. This conversation is essential listening for any wellness pro aiming to create online programs and scalable income streams. Lori inspired me with practical guidance on overcoming obstacles and building resilience. "I wanted to find a way to be able to have it all. I wanted to find a way to be able to do what I wanted to do, to work with people, to support them because my life was transformed by a naturopath. I wanted to be successful, and I also really wanted to be present with my kids. That was really important to me." To explore more of Lori's wisdom, visit her website or on Instagram @lorikennedyinc and take her free quiz to uncover the ideal program model for you. I'm grateful to Lori for providing a roadmap to unlock the power of online learning. Tune in to step into the future of your wellness business! Thank you for joining me on the Wellness Center Creators Podcast. Stay tuned for more conversations with inspiring health care leaders and innovators! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Building Trust and Improving Patient Communication with Josh Satterlee, DC pt3
20-02-2024
Building Trust and Improving Patient Communication with Josh Satterlee, DC pt3
How to build trust and effective communication in patient care. This is the focus of part 3 of my insightful discussion with chiropractor Josh Satterlee, DC. If you haven’t listened to parts 1 and 2 yet, you might want to go back, so you can get a full understanding of Josh’s PATCH communication framework. As the founder of Trust Driven Care software, Josh brings valuable expertise on improving patient experiences. He shared how personal losses led him to develop the PATCH framework and his software, unifying communication channels into one inbox. This streamlines interactions for providers and receptionists. "We pull that all together and unify it in a conversation inbox, regardless of how it comes in, or how it needs to go out." Josh emphasized tailoring messaging to individual needs, using templates for efficiency, and scheduling follow-ups to boost engagement. His insights on personalized communication strategies demonstrate the power of meeting patients where they are. This conversation provides invaluable guidance for any healthcare professional aiming to enhance patient trust and satisfaction. Josh offers tools to create more compassionate, patient-centered experiences. "We're trying to help you build trust with your patients... because if you don't have trust with your patient, you've got an uphill battle." To learn more about Josh Satterlee and Trust Driven Care, visit his website or book a demo. Their platform can elevate your practice's communication and care. I'm grateful to Josh for joining me to discuss the human side of healthcare. His focus on building connections will resonate with anyone dedicated to improving patient relationships. And stay tuned for part three of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt2
13-02-2024
Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt2
This is part 2 of my conversation with chiropractor Josh Satterlee, DC about the concept of trauma-informed care and how it can transform patient communication. Josh and I share practical methods on how to convey information based on individual needs. "How does your patient in front of you interpret information? How do they process it? And then how can you find the bright spots and expand them?" Together, we explored the importance of understanding patients' interpretation and processing styles. Josh offered tips like using visual aids or technology to improve comprehension for different learning preferences. We also discussed the intricacies of addressing family members and establishing trust, especially with resistant patients. Josh and I both emphasized the power of a safe environment where patients feel seen and heard. This conversation provides invaluable communication guidance for any healthcare professional aiming to improve rapport and provide personalized care. This trauma-informed perspective demonstrates how we can build connections by honoring each person's unique experiences. I'm grateful to Josh for sharing his wisdom and equipping healthcare providers with practical tools to better serve our patients. This compassionate approach to communication has the power to transform lives. And stay tuned for part three of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt1
06-02-2024
Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt1
In this episode, I had the pleasure of being interviewed by chiropractor Josh Satterlee, DC about the concept of trauma-informed care and how it can transform patient communication. As a mental health counselor, I shared my perspective on adopting a trauma-informed approach in clinical settings. "What I mean by trauma informed is that we are considering the whole person that we are interacting with and assuming most of the time correctly that they are of course coming into this interaction with us with their own unique life story." Drawing from our experience, we outlined how we implement trauma-informed principles in our practices, from hiring staff to interactions with patients. By considering each person's unique experiences and responses, we aim to create a safe, supportive environment tailored to their needs. Together, Josh and I explored the mindset shift involved in trauma-informed care - understanding what happened to someone rather than what is wrong with them. We discussed the value of validating patient experiences, promoting autonomy, and involving them in treatment plans. "We're looking at them as a whole person and we're involving them in their treatment plan... if I'm going to ask my patient to do something at home or we're going to ask them to go take 10 supplements, the first question is, how does this work within your lifestyle? Does this feel manageable? And let's form it in a way that it does." For medical professionals and employers, this episode offers insights on improving collaboration through open communication and establishing trust. Josh and I emphasize the power of creating safe spaces where people feel comfortable sharing their stories. I'm grateful to Josh for an enlightening dialogue on patient care centered around understanding and compassion. His trauma-informed approach offers a model for supporting patients on their health journeys. Join us for this compelling conversation about the human side of healthcare. And stay tuned for part two of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Redefining Leadership in the Workplace with Julianne Guinasso
30-01-2024
Redefining Leadership in the Workplace with Julianne Guinasso
In this episode, I have an enlightening conversation with Julianne Guinasso, a licensed marriage and family therapist, about the critical role of work culture and relationships in the workplace. As a therapist turned consultant, Julianne realized the need to support leaders in fostering psychologically safe environments. Through her expertise, Julianne helps small business owners and fellow therapists redefine leadership and build empowering, human-centered work cultures. She sheds light on how neglecting the relational aspects of work can hurt employee performance and wellbeing. "Your work culture will drive your practice and your ability to differentiate yourself." - Julianne Guinasso Together, Julianne and I explore the impact of trust, transparency, and authenticity in leadership. We discuss strategies leaders can use to help employees feel safe being themselves and expressing their thoughts and emotions freely. We also address the challenges of balancing boundaries in the workplace. This episode offers valuable insights for anyone aiming to improve their leadership, build workplace trust, and prioritize psychological safety on their teams. Small business owners, group practice leaders, and therapists will benefit from Julianne’s guidance on redefining their approach. To learn more about Julianne and her work empowering leaders, visit levelupleaders.org. You can also connect with her on Instagram @levelupleaders. Don’t miss the opportunity to take her free leadership assessment and unlock your strengths. Thank you for joining me on the Wellness Center Creators Podcast. Stay tuned for more conversations with inspiring health care leaders and innovators! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
The Evolution of a Wellness Center: A Candid Conversation with Kendall Hagensen Part 2
23-01-2024
The Evolution of a Wellness Center: A Candid Conversation with Kendall Hagensen Part 2
I’m back with the second half of my conversation with Anna Rudel, discussing my journey as a practice and business owner. We chat about the highlights and challenges of running a wellness business and opening a second location. I also share some of my goals for 2024 and my process for setting goals and task management. During the interview, we discuss the highlights of the past year, including hosting an in-person coaching event and opening a new spa location. I also delve into the challenges of managing a second location and the impact it had on our existing team. I share my experience of finding the right people, creating a seamless experience for clients, and maintaining the integrity of my collaborative team. "The point was that we're actually doing different things at those physical spaces and that our patients can go seamlessly between them and still receive collaborative care from the whole team." - Kendall Hagensen This episode is a good one for entrepreneurs in the wellness industry who are considering expanding their businesses or opening a second location. It provides valuable insights into the process of scaling a business and offers practical advice on managing a growing team and maintaining a high standard of care. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
The Evolution of a Wellness Center Pt 1: A Candid Conversation with Kendall Hagensen
16-01-2024
The Evolution of a Wellness Center Pt 1: A Candid Conversation with Kendall Hagensen
In this episode I sit down with coach Anna Rudel to discuss my journey as a practice and business owner. From my background as a somatic psychotherapist to my role as a coach and consultant, I share my insights and experiences in building a successful wellness center. It was so fun to be in the “hot seat” for a change! As you may know, I’m a somatic psychotherapist and dance movement therapist who founded Vancouver Wellness Studio in 2016. As an expert in creating multidisciplinary healthcare clinics, I have been providing coaching and consulting services to wellness business owners and healthcare providers. My personal journey with multiple sclerosis led me to design my business to run efficiently without my direct involvement, allowing for self-sustainability and continued care for patients. "I've always been a very inquisitive person and just very vigilant and aware of human behavior. And so I would watch other people going through hard things and notice how they were doing it and what worked and what didn't work." - Kendall Hagensen During the interview, Anna and I dive deep into several topics. I share my initial vision for Vancouver Wellness Studio and how it has evolved over the years. We discuss the importance of creating a structure that allows the clinic to function without my presence, ensuring that patients receive consistent care and support. I also share insights on the challenges and rewards of being a practice owner, including the importance of creating a supportive and collaborative team. This episode is perfect for wellness business owners and healthcare providers who are looking to build successful multidisciplinary practices. My personal journey and unique approach to leadership provide valuable lessons and inspiration for those seeking to create a sustainable and fulfilling wellness center. "I've chosen this path. And it's really a privilege to be in this role and lead the team and to step back and witness... I just kind of watch patients come out of treatment rooms. It's the best thing ever." - Kendall Hagensen Join Anna and I for this engaging and insightful conversation about the evolution of a wellness center. Tune in to gain valuable tips and inspiration for building a successful practice and creating a thriving team. And stay tuned for part two of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Exploring the Power of Intuition and Psychism with Emily O'Neal
09-01-2024
Exploring the Power of Intuition and Psychism with Emily O'Neal
In this episode, I talk with Emily O'Neal, the founder of Blooming Wand, a business that helps people connect deeply with their intuition and inner guidance. Emily shares her expertise in intuitive readings, mediumship, and intuitive coaching, offering valuable insights into the transformative power of tarot, psychism, and intuitive arts. "Intuition is our deep knowing of what is right for us and when certain things are right for us and when they're not. And we live in a really busy, fast-paced world." - Emily O'Neal Emily has built her business by helping individuals embrace change and develop a stronger connection to their intuition. With her intuitive healing modalities, including psychism, mediumship, and tarot, she guides people in understanding themselves on a deeper level and using symbolic imagery to explore the human experience. During this interview, Emily explains why tarot is not just for predicting the future, but a powerful tool for self-reflection and understanding. She discusses the misconceptions surrounding tarot and shares how it can be used as a gateway to connect with different parts of ourselves and bypass the thinking mind. The conversation also delves into the importance of intuition as our superpower and how it can guide us towards what is right for us. Emily emphasizes the need to trust our intuition in a busy, fast-paced world filled with information overload. She shares personal experiences and stories that highlight the profound impact of intuition on our lives. This episode is for healthcare providers and wellness center owners like myself who are looking to incorporate intuitive healing practices into their centers. Emily offers valuable insights on how to vet practitioners and ensure they adhere to ethical standards. She also emphasizes the importance of ongoing support and working with clients over time to facilitate transformative experiences. To learn more about Emily O'Neal and her work, listeners can visit her website, bloomingwand.com. The website offers a wealth of free resources, including podcasts and informative content. Those interested in working with Emily can easily book online through her website. Join me, Kendall Hagensen, and Emily O'Neal in this enlightening episode, as we unravel the mysteries of intuition and the power of intuitive healing modalities. Unleash your own intuition and embark on a journey towards self-discovery and transformation. Also, don't miss the Blooming Wand Podcast, available on all major podcast platforms. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
How to Build a Practice that Runs Without You with Jeff Russell
02-01-2024
How to Build a Practice that Runs Without You with Jeff Russell
In this episode, I talk with Jeff Russell, a successful entrepreneur and business owner, about the importance of mindset and creating a practice that can run without the owner. Jeff shares his journey starting multiple successful businesses and provides valuable insights on how practice owners like myself can achieve freedom and success. Jeff Russell is a seasoned entrepreneur with five successful businesses under his belt. He started his journey in the medical field, specializing in medical equipment financing and leasing. With his background in coding and logical problem-solving, Jeff quickly systemized his businesses, allowing them to generate revenue even when he's not physically present. He shares his expertise on how to create a practice that can run without me as the owner, emphasizing the need to adopt a mindset that focuses on the future and the value of the business. "If you create a practice that requires you to be there day to day, you've actually devalued your retirement future." - Jeff Russell During the interview, Jeff discusses the importance of having a clear personal purpose and why it's crucial for practice owners like me to envision ourselves firing ourselves from our own practice. He explains that by building a practice that doesn't rely solely on the owner, it increases the value of the business and allows for a more fulfilling and balanced life. Jeff also emphasizes the need for practice owners to take time off and dedicate it to thinking strategically and planning for the future. This episode is a must-listen for practice owners who want to create a practice that can thrive without their constant presence. Jeff provides practical advice and steps on how I can hire the right people, delegate tasks, and build a team of self-motivated individuals. If you're a practice owner looking to achieve freedom and success, this episode is for you. Tune in to learn from Jeff's experience and expertise, and discover how you can create a practice that runs smoothly even when you're not there. To learn more about Jeff Russell and his work, visit his website at fireyourselffirst.com. You can also find his book, "Fire Yourself First," on Audible and in print. Don't miss out on the opportunity to unlock success and create a practice that can run without you. Listen to this episode now! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Integrating Retreats and Finding Authenticity in Business with Amy Lynn
26-12-2023
Integrating Retreats and Finding Authenticity in Business with Amy Lynn
In this episode, I talk with Amy Lynn about her retreats and the importance of self-care and visioning in the healing profession. As an experienced art therapist and marriage and family therapist with 25 years of practice, Amy has expanded her expertise to include intuitive work, psychedelics, ketamine-assisted psychotherapy, business coaching, and astrology. She's also started conducting therapist trainings and retreats for therapists, healers, and healthcare providers. Amy Lynn explains how her first professional retreat for ketamine training inspired her to blend the concepts of self-care and creative flow in her own retreats. She emphasizes the importance of creating a space for therapists to take a break from the daily grind and focus on bigger picture goals and self-care. Her retreats aim to help participants show up as their best selves, whether they are healers, business leaders, or therapists. "It's incredible how much time you feel and that you find once you're there and you're focused and concentrating on whatever the retreat topic is." - Amy Lynn She shares a success story from one of her recent retreats, where a therapist who was experiencing burnout found renewed inspiration and healing through the retreat. The therapist discovered a deep inner child issue that was contributing to her burnout and was able to integrate the healing experience into her professional practice, offering ketamine-assisted psychotherapy to her clients. In addition to her paid offerings, Amy Lynn provides free resources such as guided meditations, Reiki energy healing, and moon circles to make healing support accessible to everyone. She believes in the importance of authenticity and self-awareness in the healing journey, and encourages individuals to develop a daily healing practice and connect with their intuition. Amy also discusses the role of astrology in complementing traditional therapy practices. She explains that astrology can help individuals understand and navigate the energetic influences in their lives, providing validation and a sense of self-acceptance. By connecting to the energies of the planets and their own birth charts, individuals can gain insight into their experiences and make positive changes in their lives. For listeners who are considering exploring a holistic and intuitive approach to healing, Amy Lynn advises focusing on meditation and self-awareness as the first steps. She encourages individuals to commit to a daily healing practice and embrace their authentic selves. By aligning with their true essence and trusting their intuition, individuals can bring their authentic voice to their personal and professional lives. In closing, Amy Lynn offers an extended early bird rate for her upcoming KAP therapist trainings in January and April. She also provides a $100 discount on the first intuitive coaching session. Listeners can find Amy Lynn at her website and Instagram handle, @RootsWellnessStudio. Overall, this episode explores the importance of self-care, authenticity, and intuition in the healing profession. Amy Lynn's expertise and personal experiences provide valuable insights and inspiration for listeners looking to embrace a holistic and intuitive approach to healing. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Navigating the Connection Between Health and Work with Candice Elliott
19-12-2023
Navigating the Connection Between Health and Work with Candice Elliott
In this episode, I sit down with Candice Elliott, a fractional chief human resources officer, to discuss the intersection of health and work. Candice shares her expertise on HR matters and offers valuable insights for small business owners and nonprofits. Candice helps small businesses and nonprofits navigate HR, from hiring and firing to retention strategies. She emphasizes building strong employee relationships and effective systems to encourage commitment. During our discussion, Candice opens up about her personal burnout experience and how it led her to explore the health-work connection. She highlights the need to listen to our bodies and create purpose-aligned work environments. "There is this intersection between our health and our work...we tend to try to override that...we say, you know, this is our job, this is our work, we're just going to keep going and pushing through and overriding and doing more and doing better...but there's this piece of needing to listen to our bodies and be able to create systems around work that help us to really tap into our purpose and our mission in the world." - Candice Elliott Candice also sheds light on the US health disadvantage, discussing alarming chronic condition and mental health rates. She stresses addressing these issues at work to prioritize holistic health. This episode is essential for business leaders interested in understanding health's impact on work. Candice’s expertise provides practical workplace health strategies and supporting employees through challenges. Listeners can connect with Candice on Instagram and her website. And be sure to check out her free mini-course on effective hiring for business growth. Tune in to unlock the health-work connection and gain valuable insights from Candice Elliott's experience. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Navigating the Trends and Challenges of Starting a Practice with Marco De Ciantis
12-12-2023
Navigating the Trends and Challenges of Starting a Practice with Marco De Ciantis
In this episode, I talk with Marco De Ciantis, a leading expert in the field of health and wellness, about the current trends and challenges faced by new graduates in various modalities. Marco shares his insights and expertise on how new grads are starting their practices, the impact of post-COVID dynamics, and the rise of multidisciplinary clinics. "Just be the best you can be... once you do that, there's a certain pattern that you can replicate within yourself and outside yourself." - Marco De Ciantis Marco is a seasoned practitioner and mentor who specializes in supporting new graduates in the field of health and wellness. With over 10 years of experience, he has witnessed the shifts and changes in the industry and offers valuable advice on how to navigate the early stages of a career. During our conversation, Marco discusses the main trends he is observing among new graduates, including the shift from long-term commitments to shorter-term practice locations, driven by factors such as clinic costs and the need to find the best fit. He also emphasizes the growing demand for multidisciplinary clinics and diverse services in a post-COVID landscape. This episode is a must-listen for new graduates considering careers in chiropractic, massage therapy, physiotherapy, and related fields. Marco provides insights into potential challenges like funding a practice and the need for side incomes. He also shares thoughts on evolving education standards and business skills for practitioners. Listeners can learn more about Marco and his work at DaphneClinics.com. Daphne Health Alliance offers new grads subsidized clinic spaces, staffless practice options, and opportunities to serve underserved communities. Marco's commitment to supporting new graduates is clear through the mentorship and resources Daphne provides. "Know that the one person you're working with, it's not just doing a good job for them, it's the four to six people they'll refer." - Marco De Ciantis Join Marco and I for an engaging discussion about trends, challenges, and opportunities shaping health and wellness fields today. Whether you're a recent grad or a seasoned professional, this episode delivers valuable perspectives to inform your work. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Empowering Acupuncturists and Chiropractors: The Benefits of Virtual Reception with Jenn Collins
30-11-2023
Empowering Acupuncturists and Chiropractors: The Benefits of Virtual Reception with Jenn Collins
In this episode, I talk with Jenn Collins, an experienced acupuncturist and founder of a virtual reception company, about the importance of virtual services for healthcare practitioners. We discuss how it can help acupuncturists and chiropractors improve their practices. “A lot of people don't realize how significant it is until it starts happening for them. And they're like, oh my goodness, my business is really grown just because we answered the phone.” - Jenn Collins Jenn has been an acupuncturist in Oregon for over 20 years. She also runs a virtual reception firm specializing in phone coverage, appointments, and admin support for acupuncturists and chiropractors. With her extensive field experience, Jenn understands the management challenges practitioners face. Our conversation explores Jenn’s organic transition into the virtual reception business. She shares how she hired her previous receptionist remotely after realizing the potential of cloud-based apps like Jane. This sparked the launch of her virtual reception company Acu-Hub, which now assists numerous practitioners nationwide. We discuss the ideal scenario for practitioners to benefit from virtual reception. Jenn highlights that busy solo practitioners seeing 30-40 weekly clients struggle to afford full-time in-person reception. Her services offer a cost-effective solution, allowing practitioners to focus on quality care. This episode is perfect for acupuncturists and chiropractors seeking to streamline operations and reduce admin burdens. Jenn provides valuable insights on how virtual reception can enhance efficiency and productivity, whether practitioners have an office manager or need a new receptionist. Jenn offers a free 30-minute call for acupuncturists and chiropractors to explore the benefits of virtual reception. Jenn has also expanded her services through Chiro-Hub to further support chiropractors. Tune in to discover how Jenn Collins’ virtual reception services can revolutionize acupuncture and chiropractic practices! Contact Jenn to improve efficiency, client experiences, and your ability to provide exceptional care. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!
Expert Tips for Hiring and Managing Massage Therapists with Kelly Cabrera
01-11-2023
Expert Tips for Hiring and Managing Massage Therapists with Kelly Cabrera
If you're feeling frustrated and overwhelmed by the high turnover rate of massage therapists in your clinic, constantly having to recruit and train new staff, only to have them leave after a short time, then you are not alone! Despite your efforts, you may find that your current hiring and management strategies are failing to create a stable and committed team. Instead of experiencing a successful clinic, you are faced with the ongoing challenge of finding and retaining quality therapists, hindering your ability to provide consistent and reliable services to your clients. “Being a business owner means facing challenges that test your capacity for stress, resilience, and planning. It's not always talked about, but these tests determine whether we'll succeed long-term.” - Kelly Cabrera In this episode, you will be able to: - Master the art of running a successful massage practice to boost your clinic's profitability. - Improve your communication skills to enhance client satisfaction and loyalty. - Learn effective hiring and management strategies to build and maintain a team of skilled massage therapists. - Explore different compensation structures for massage therapists to foster motivation and retention in your team. - And more! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!