14Chapter 5-02: Constant Customer Focus
15Chapter 6-00: Continuous Learning
16Chapter 6-01: Continuous Learning
171819PART III: Shall We Dance?
20Chapter 8-00: Strategy - incl. PART III: Shall We Dance?
2122232425262728Chapter 11-00: Dance Around the Clock
29Chapter 11-01: Dance Around the Clock
303132 ℗© 2018 Jutta Eckstein and John Buck